Zurich Hotel Balikpapan, Balikpapan (Borneo) ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Jl. Jenderal Sudirman No.81, Balikpapan (Borneo), Indonesia

Hotel Zurich Balikpapan is situated in the heart of Balikpapan, offering convenient access to urban amenities and attractions. The hotel features a blend of minimalist design and local culture, making it a unique spot for both leisure and business travelers. Established in 2007, it comprises 112 rooms, two banquet rooms, and a private meeting space.

Location

Located 6 miles from Sultan Aji Muhammad Sulaiman International Airport, the hotel provides easy access to major attractions. Guests can explore nearby eco-tourism spots like Bukit Bangkirai and Lamaru Beach. Transportation services including an airport shuttle and car rentals facilitate convenient travel within the region.

Rooms

All 112 individually decorated rooms provide guests with comforts such as premium bedding and air conditioning. Spacious 409 ft² rooms offer various views, including tranquil sea and peaceful village vistas. Additional amenities include in-room dining, laptop-compatible safes, and flat-screen TVs, ensuring a restful stay.

Eat & Drink

Dining at Hotel Zurich is led by Executive Chef Izwar Hadi, featuring the Kembang Desa restaurant that specializes in Indonesian classics using fresh local ingredients. The Lounge serves local coffee in the morning, transitioning into a relaxed environment in the evening with unique twists on comfort foods. Guests can enjoy round-the-clock in-room dining and a diverse menu suitable for various tastes.

Leisure & Business

The hotel includes a quiet business center equipped to meet professional needs, with services like faxing and mail handling. A fitness center is available for guests looking to maintain their workout routine. The dedicated special events team assists in organizing custom celebrations, making it an ideal venue for meetings and events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

34 m²

Bed options:

1 King Size Bed

Sea view

Bathtub

Air conditioning

room details

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Standard Twin Room

Max:

2 persons

28 m²

Bed options:

2 Single beds

Sea view

Bathtub

Air conditioning

room details

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Executive King Suite

Max:

2 persons

48 m²

Bed options:

1 King Size Bed

Sea view

Bathtub

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Balikpapan (Borneo) 1.9 mi

Airports

Sultan Aji Muhammad Sulaiman International (BPN) 3.7 mi

Samarinda (SRI) 75.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Oasis

“The spa services were divine, particularly the hot stone massage that melted away all my stress.” view full review

Modern Amenities

“The room was equipped with smart technology that made it easy to adjust lighting and climate.” view full review

Impeccable Cleanliness

“The bathroom was spotless, with a spacious shower and excellent water pressure, making it a pleasure to use.” view full review

Fun for Kids

“The kids' play area was outstanding, offering various games and activities that kept my children entertained for hours.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Baggage storage
Elevator

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Leisure/ TV room
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Jl. Jenderal Sudirman No.81, Balikpapan (Borneo), Indonesia

Map view

Jl. Jenderal Sudirman No.81, Balikpapan (Borneo), Indonesia

City landmarks

Jln. Jendral Sudirman

Monumen Perjuangan Rakyat

2200 ft

Parks

Taman Bekapai

1.8 mi

Jl. Jend. Sudirman

Aquaboom Waterpark

3000 ft

Shopping Area

Balikpapan Ocean Square

2200 ft

Mosque

Masjid Jami Al-Aman

2600 ft

Mosque

Masjid Ar-Rahman

2800 ft

Pentacity

3000 ft

klenteng eka dharma bakti

3500 ft

Jl. M.T. Haryono Rt.043 No.153 Graha Indah Ring Road

Mahavihara Buddhamanggala

3700 ft

Mosque

masjid

4200 ft

Jl. MT. Haryono

Transmart Carrefour

1.1 mi

Manggar Reservoir

1.5 mi

Gereja Hurian Batak Protestan Balikpapan

1.0 mi

Kuburan Muslim Gunung Malang

1.0 mi

Masjid Da'watul Huda

1.1 mi

Makam Muslim Pasar Baru

1.1 mi

Cermin Lake

1.5 mi

Vihara Dhamma Balikpapan

1.2 mi

Batu Dinding

1.5 mi

Forest

Wehea Rainforest

1.5 mi

Church

Gereja Bethel Injil Sepenuh Sangkakala

1.3 mi

Mall

The Plaza Balikpapan

1.5 mi

Church

GPIB Effata Batu Kajang

1.3 mi

Mall

E-Walk Balikpapan

1.6 mi

Mosque

Masjid Ar-Raudhah

1.5 mi

Jln. Jendral Sudirman Gunung Bahagia

E-Walk Balikpapan Superblock

2.8 mi

Nearby

Mall

E-Walk Balikpapan

1400 ft

Restaurants

Bakso & Mie Ayam Lik Min

3300 ft

Jln. Jendral Sudirman

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

7.0/10

Very good

Rooms

8.1

Location

9.4

Service

6.9

Dining

5.6

Harry

United States of America, September 2024

7.2/10

The hotel was in a strategic location, making it easy to access the airport and major shopping areas in Balikpapan. While the rooms were spacious and comfortable, I did notice some cigarette smoke lingering on my floor. The service was friendly, but there were moments when it didn't quite meet my expectations in terms of professionalism. Dining was a mixed bag; I enjoyed an excellent omelette outside, but the atmosphere in the restaurant left something to be desired due to the smoke. Overall, the hotel provides good value for money despite some areas needing improvement.

Rooms

7.0

The rooms were spacious and comfortable, but I did pick up a bit of a cigarette smoke smell during my stay.

Service

7.0

The staff were friendly and quite accommodating, although the uniforms could have been more polished for a three-night stay.

Location

9.0

The location was great, close to the airport and just a stone's throw from a major shopping mall in Balikpapan.

Dining

6.0

Dining was a bit challenging as most tables indoors were occupied by smokers, but I did find a lovely table outside for a delicious omelette.

Facilities

7.0

Facilities were decent, although I didn't get a chance to use any specific amenities like a gym or pool.

Ellen

United States of America, September 2024

7.0/10

I had a pleasant stay at this hotel, which is conveniently located close to the airport and shopping areas. The rooms were spacious and clean, making for a very comfortable experience. However, I did notice a torn curtain, which was a bit of a letdown. The service was friendly, but the inconsistency in the staff's attire raised some eyebrows. Overall, it's a good value for the location and room quality.

Rooms

8.0

The rooms were quite spacious and immaculate, making my stay very comfortable. I appreciated the bathroom with a bathtub, which was great for the price. Although there was a torn curtain, it didn't detract too much from my overall experience.

Service

7.0

The staff was absolutely friendly and helpful, always making sure my credit card status was open and frequently asking about my deposit. However, the staff wore black pants/skirts and white shirts, which seemed a bit mismatched, suggesting the quality of services could be more standard.

Location

9.0

The hotel is in a great spot, really close to the airport and major shopping areas, including the E-Walk Balikpapan Super Block, which has all the latest amenities. This location is very accessible from almost everywhere, making it convenient.

Dining

5.0

Dining here wasn't a happy experience for me, as almost every table was occupied by smokers. I did manage to find a table outside where I enjoyed a tasty omelette, but the limited choices in the menu left a lot to be desired.

Facilities

6.0

The facilities seemed decent, but I wish there were more amenities available, as it felt somewhat basic compared to what I’ve experienced elsewhere.

Harold

United States of America, July 2024

6.8/10

I had a pleasant stay at this hotel, thanks to the spacious and clean rooms that made my experience quite comfortable. The location is also fantastic, being close to the airport and shopping areas. However, the service left much to be desired, as it was not as friendly or helpful as I hoped. Additionally, the dining experience could be improved since the options were quite limited and the atmosphere wasn't great due to smoking inside the dining area.

Rooms

9.0

The rooms were quite spacious and immaculately clean, which made my stay very comfortable. The bathroom was also spacious and included a nice bathtub.

Service

5.0

Service was not as good as I expected. The staff seemed to follow a strict dress code, but their attentiveness and help were lacking.

Location

9.0

The hotel has a great location, being very close to the airport and near the E-Walk Balikpapan Super Block, making it convenient for shopping and exploring the area.

Dining

5.0

Dining was a bit disappointing since there weren't many choices, and I had to find a spot outside to avoid the smoke from other guests. However, I did enjoy a delicious omelette that was freshly made for me.

Facilities

6.0

The hotel offers standard facilities, but nothing spectacular that stands out to me during my stay.

Diane

United States of America, July 2024

7.2/10

I had a decent stay at this hotel. The rooms were spacious and clean with great amenities, but the dining options left a bit to be desired. The location is fantastic, close to a major shopping mall and the airport, which was super convenient. The staff was friendly, but there were a few service hiccups that made things a bit less smooth.

Rooms

8.0

The rooms were quite large, clean, and comfortable, complete with all the amenities I needed.

Service

7.0

While the staff was generally helpful and friendly, there were some miscommunications about services like morning calls and touristic options in the area.

Location

9.0

The hotel is in a very strategic location, just a short walk from a huge mall and not far from the airport.

Dining

6.0

The dining options were a bit basic and limited, but I found the food to be adequate with decent variety.

Facilities

6.0

Facilities were pretty standard and could use some improvement, particularly in the dining area.

United States of America, July 2024

6.6/10

I had a decent stay at the hotel. The location is fantastic, very close to the airport and major shopping areas. The room was spacious and had complete amenities, but the air conditioning didn’t work well and the lighting was a bit poor. The service left something to be desired as staff seemed uninterested and weren't helpful with tourist information. Overall, it was a good value for money given the location, but some aspects could definitely improve.

Rooms

7.0

I was quickly allocated a pleasant room with a king-size bed on the 5th floor. The room was large enough and had complete amenities, but the air conditioning was not very effective, and the lighting made it feel quite dark.

Service

5.0

The staff were not very helpful during my stay. They seemed more focused on my credit card status and deposit rather than assisting me with any tourist options available in the area.

Location

9.0

The location is excellent! It’s super close to the airport and right next to one of the biggest shopping malls in Balikpapan, making it very convenient for shopping and travel.

Dining

6.0

Dining wasn't the best experience since almost all the tables were filled with people smoking, which made it uncomfortable. I had to find a table outside for a decent omelette, though there were a few options available.

Facilities

6.0

The hotel has adequate facilities, but nothing truly outstanding. It’s enough for basic needs, but I wouldn’t call it luxurious.

Robert

United States of America, July 2024

8.2/10

My stay at this hotel was overall enjoyable, thanks to its clean and spacious rooms and a super friendly staff. The location is fantastic—close to major shopping areas and the airport. However, the dining options were somewhat limited, and I wish there were more variety. The price was fair for what I received, although it would have been nice if Wi-Fi was included instead of being an extra cost.

Rooms

9.0

The rooms are nicely sized and incredibly comfy, with everything being immaculately clean.

Service

9.0

The service was excellent; the staff greeted me with smiles and was incredibly helpful. They always checked on my deposit and credit card status, which made me feel secure.

Location

10.0

The hotel is perfectly situated near one of the biggest shopping malls in Balikpapan, making it easy to access everything I needed.

Dining

6.0

The dining experience left a bit to be desired, mainly because the choices were limited and it was often crowded with smokers. I did enjoy a fantastic omelette outside, though.

Facilities

7.0

While the facilities were decent, I felt there could have been more options available for dining and activities.

Valerie

United States of America, July 2024

8.0/10

The hotel is in a great location, very close to one of the largest shopping malls in Balikpapan and easily accessible from the airport. The rooms are clean and quiet which is a major plus for the price I paid. The staff is incredibly friendly and helpful, but the breakfast options were somewhat limited, which could use some improvement.

Rooms

8.0

The rooms were clean, quiet, and good value for the price.

Service

9.0

The staff were polite and attentive, always ensuring my credit card status was updated, which I appreciated.

Location

10.0

The hotel has a strategic location, very close to major shopping areas and the airport, making it very convenient for travelers.

Dining

6.0

While the dining options were adequate, the breakfast selection felt a bit limited.

Facilities

7.0

The facilities provided were decent, but there could be some additional options to enhance the experience.

Jon

United States of America, June 2024

7.4/10

I had a pleasant stay at this hotel thanks to its spacious and clean rooms, and the friendly staff really made me feel welcome. The location is superb, being close to shopping areas and the airport, which is great for convenience. However, the dining experience left a bit to be desired, especially with so many smokers around during breakfast. Overall, it's a solid choice for the price.

Rooms

9.0

The rooms were quite spacious and absolutely immaculate, with a clean bathroom featuring a bathtub.

Service

7.0

The service was friendly and helpful, although they seemed a bit too focused on the deposit details.

Location

10.0

The location was fantastic, very convenient and close to one of the biggest shopping malls in Balikpapan, as well as not far from the airport.

Dining

5.0

The breakfast experience wasn’t the best, as many tables had smokers, forcing me to find a table outside, but the omelette I got was excellent.

Facilities

6.0

The hotel had decent facilities, although I didn’t use many of them during my stay.

Joel

United States of America, April 2024

8.2/10

The hotel boasts a great location near E-Walk Balikpapan Super Block with spacious rooms that are well-equipped. The staff provided a warm and welcoming service. While the facilities were decent, I found the overall service to be a little more business-oriented rather than personal. It’s a good value for money for the amenities offered, but not ideal if you're looking for a deeply personalized experience.

Rooms

9.0

The rooms were spacious enough and came with complete amenities. I particularly appreciated having a bathtub in my room.

Service

7.0

The staff was pretty friendly and welcoming, always making sure to confirm my credit card status when I checked in. They provided helpful services like room service and car hire, though it felt a bit more like a business hotel.

Location

10.0

The location is super convenient, just a short distance from the airport and right next to one of the biggest shopping malls in Balikpapan.

Dining

Facilities

7.0

The facilities were well-kept, but I felt they lacked a bit in terms of variety. It had the essentials but didn’t feel overly luxurious.

Drew

United States of America, April 2024

6.6/10

I had a decent stay at this hotel, appreciating its convenient location near a major shopping mall and the airport. The rooms were clean, and I found the staff to be friendly and attentive. However, the hotel is quite dated and undergoing renovations, which impacted the overall experience. Dining options were limited, and while service was mostly efficient, there were some hiccups with order accuracy.

Rooms

7.0

The rooms were clean and offered basic amenities but felt a bit old and worn-out due to ongoing renovations.

Service

6.0

Service was generally friendly, but there were some issues with order accuracy, and I often had to remind them about my deposit.

Location

9.0

The hotel is in a fantastic location, very close to one of the biggest shopping malls in Balikpapan and easy access to the airport.

Dining

5.0

The dining options were quite limited and not the best experience I hoped for, but there was a reasonable variety of Asian dishes.